rajaburmaPrivacy Policy

This page describes what data we collect when you use rajaburma and how we keep that data protected. We take your privacy seriously and comply with regional data-protection standards applicable to online gaming platforms in supported jurisdictions.

When you open an account on rajaburma, create a profile, fund your account, or place a bet, we collect information necessary to operate our platform safely and fairly. This includes identity verification documents, payment details, transaction history, and gameplay records. We use this data only for the purposes outlined below and do not share it with third parties without your consent, except where required by law.

Our commitment on rajaburma is to be transparent about what we collect, how we use it, and how long we retain it. If you have questions about your data or how rajaburma handles privacy, contact our support team.

What Data We Collect on rajaburma

We collect different types of data depending on how you use rajaburma:

Account and identity data

When you register on rajaburma, we collect your name, email address, phone number, and date of birth. During identity verification, we ask you to upload a government-issued ID and a recent photograph. We store this data securely and use it only to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) regulations. We do not share your identity documents with third parties unless required by law enforcement or regulatory authorities.

Payment and transaction data

We collect information about every deposit and withdrawal on rajaburma. This includes the payment method (e-wallet like DANA, e-wallet, mobile banking, local payment, online payment, or bank account via e-wallet, mobile banking, local payment, online payment, e-wallet), transaction amount, date, time, and status. We retain this data to process payments, prevent fraud, reconcile accounts, and comply with financial reporting requirements. Your payment details are encrypted and stored securely on rajaburma.

Gameplay and betting data

We record every bet you place on rajaburma, including the game type (live-dealer table, sports bet, or slot), wager amount, outcome, and timestamp. We use this data to calculate your balance, provide account history, and detect unusual patterns that might indicate fraud or problem use on rajaburma.

Device and technical data

We collect information about your device when you access rajaburma, including device type, operating system, IP address, browser type, and app version. We use this data to operate our platform, diagnose technical issues, and enhance security on rajaburma.

Communication data

When you contact rajaburma support, we keep records of your messages, emails, and chat logs. We use this data to resolve your issue, improve our support process, and maintain records for compliance purposes.

How We Use Your Data on rajaburma

We use your data on rajaburma for the following purposes:

• Operating the platform and processing your transactions
• Verifying your identity and preventing fraud
• Complying with anti-money-laundering and financial regulations
• Providing customer support and resolving disputes
• Improving rajaburma's performance and features
• Detecting and preventing unauthorized use or abuse
• Sending you service-related notifications (account status, transaction confirmations, security alerts)
• Investigating complaints or legal claims involving rajaburma

We do not use your data on rajaburma for marketing or third-party advertising without your explicit consent. We do not sell your personal information.

Your data on rajaburma is held in trust. We access it only for the purposes you authorize and protect it from unauthorized access.

Third-Party Data Processors and rajaburma

We engage third-party companies to help operate rajaburma. These include payment processors, identity verification providers, cloud hosting services, and customer support platforms. We only share the minimum data necessary for them to perform their function.

Our payment processors on rajaburma handle transactions through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These companies have their own privacy policies and data-handling practices. We recommend reviewing their policies before using their services on rajaburma.

Our servers on rajaburma may sit outside your jurisdiction. By using rajaburma, you acknowledge that your data may be transferred to and stored in jurisdictions that may have different data-protection laws than your home country.

How Long We Keep Your Data on rajaburma

We retain identity verification documents and account data on rajaburma for as long as your account is active, plus a minimum of 5–7 years after closure to comply with financial regulations and AML requirements. We retain transaction records on rajaburma indefinitely for audit and compliance purposes. You may request data deletion after the mandatory retention period by contacting rajaburma support, subject to legal and regulatory obligations.

Your Rights and rajaburma Data Access

You have the right to access, update, and correct your personal data on rajaburma. You may request a copy of your account data by contacting our support team. We will provide your data in a portable format within a reasonable timeframe.

You may request deletion of your rajaburma account and associated data, subject to mandatory retention periods required by law. We will not delete data that we are legally required to keep for financial or regulatory compliance. If you request account deletion on rajaburma, we will permanently close your account and remove your personal data after the applicable retention window.

Cookies and Tracking on rajaburma

We use cookies and similar tracking technologies on rajaburma to remember your preferences, maintain your session, and analyze how you use our platform. These cookies are not used for advertising or third-party tracking. You may disable cookies in your browser settings, though this may limit functionality on rajaburma.

Security of Your Data on rajaburma

We employ encryption, firewalls, and regular security audits to protect data on rajaburma. However, no online system is completely secure. We are not liable for unauthorized access to your rajaburma account if you fail to keep your password confidential or notify us promptly of suspicious activity.

Privacy Policy Changes on rajaburma

We may update this privacy policy periodically. Changes will be announced in the rajaburma app or via email. Your continued use of rajaburma after notification constitutes acceptance of the updated policy.

Contact rajaburma About Privacy

If you have questions about how rajaburma handles your data, want to request your information, or wish to exercise your privacy rights, contact our privacy team via rajaburma support. We respond in English and Indonesian during business hours. Provide your account details and a clear description of your request, and we will respond within a reasonable timeframe.